Code of Conduct

24 hour Emergency Electrician

Call 01553 600037

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At Alex Symonds Electrical Ltd. we have a genuine passion for great customer service. We want our customers to be delighted with what we do.

Our electricians are expected to follow these guidelines :

To display a polite and professional attitude at all times
To arrive on site promptly at the agreed time
To give immediate notification of any expected delay in arrival
To ensure our electricians are smartly attired in our company uniform
To ensure that specific customer requirements are fully understood and observed
To work efficiently in a planned, methodical manner, ensuring any disruption is effectively minimised
To ensure adequate measures are taken to protect your premises and its fixtures and fittings
To comply fully with all rules and regulations relevant to the particular work we are carrying out
To comply fully with health & safety regulations
To handle any customer dissatisfaction in a courteous, respectful and objective manner
To provide all customers with the opportunity to comment on the quality of service received

More information

For more information about our Code of Conduct, please contact us at Alex Symonds Electrical Ltd.

9 The Burnhams,
Terrington St. Clements,
King’s Lynn, PE34 4LY

Phone: 01553 600037
Email: info@alexsymondselectrical.co.uk

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